Q: How are parcels sent?
A: All orders are sent via the royal mail.
Q: How long will it take to get my order?
A: Orders are processed within the next working day of being placed.
For UK deliveries expect to receive your order in 2-3 working days.
For EU deliveries expect to receive your order in 5-7working days.
For Rest of the world zone 1 deliveries expect to receive your order in 7-10
Q: What do I do if my order goes missing?
A: Please contact us via phone on 020 8516 7744 or email us at firstname.lastname@example.org with your name, order number and contact details and we will try to,track your order and will contact you with an update. Where possible we will do our best to send you a replacement product if the item is confirmed as lost.
Q: Do you offer a next day delivery service in the UK?
A: It is not always possible for us to provide this service, please call us on 020 8516 7744 and where possible we will, in this instance postage will be charged.
Q: Do you ship Internationally?
A: Yes we ship internationally to any country that the Royal Mail postal service post to Click Here
Q: How much will I be charged for postage?
A: Postage and Packaging charges are as follows.
· UK: Free until 15/1/15 then £3.00
· EU: £10.00
· Rest of World: £12.50
Each year we choose a breast cancer charity to donate 10% of our profits to. This year it is The National Hereditary Breast Cancer Helpline.